Personal management license features

Government response to measures relating to the land-based gambling sector

Since 1 December 2014, the Gambling (Licensing and Advertising) Act changes the taxation of remote gambling from a ‘place of supply’ basis to a ‘point of consumption’ basis. Until the Gambling Act 2005, the Betting Gaming and Lotteries Act 1963 prohibited “betting and the passing of betting slips” in licensed premises, that is those licensed to sell alcohol. The commission’s site has details of both licensed operators and applicants. According to the survey conducted by the Gambling Commission, as of March 2010, 10.7% of the 8,000 adults surveyed said they had participated in at least one form of remote gambling in the previous 4 weeks. Simon Stevens, then-chief executive of the NHS, said in 2013 that he “disapproved of eight betting firms” because “they do not pay towards NHS costs in countering gambling addiction.” The total online gambling population in the UK is estimated at 2.1 million customers.

We do not intend on making any changes to when a gaming table will be treated as being ‘used’ for the purposes of the machine to table ratio as set out in the current Regulations. If you are an operator with more than one premises licence at the same location, do you intend to take up these new entitlements for each licence? Shown if Yes is selected Do you intend to site the maximum number of machines available to you?

Personal management license features

Making it an offence for a person to invite, cause or permit a child or young person to use these machines should act as a further incentive to abide by the rules. The current industry voluntary code allows these machines to remain alongside all other types of Category D machines. Moving them to an age restricted area would disproportionately impact small businesses who are reliant on streams of income from all of their different types of machines. In addition, as the maximum stake on these machines is 10p, these machines are less likely to be played in an area where there are Category C machines which have a maximum stake of £1 and can often be played at different staking levels up to this maximum. The industry has said that they are primarily used by family members who are 18 or over, while children play machines like crane grabs and coin pushers in the same area. They do not have any age restricted areas as they have no adult-only machines.

• Some respondents from outside of industry stated that safer gambling messages should be designed independently of industry and that some of the existing industry-led safer gambling messages are ineffective.
• Information provided in response to this consultation (not including personal information) may be shared with other government departments and arm’s length bodies, such as the Department for Health and Social Care and the Gambling Commission.
• The process to consider sanctions such as theses is known as a licence review.

If we required ‘cash-out’ slot-style Category D machines to be moved to age-restricted areas in licensed FECs, it is likely that operators would no longer site these machines. Unlicensed FECs are entitled to make only Category D machines available, once they have successfully applied for a permit from the licensing authority (local authority in England and Wales, licensing board in Scotland). However, Category C machines must be in a segregated part of the premises that is supervised to prevent children and young people accessing those machines. Licensed operators are required to place Category B and C machines in age-restricted areas to ensure that under-18s do not have access to them. This change will not only strengthen the existing voluntary commitment from industry, by making it an offence to allow under-18s to play this type of gaming machine, it will also level the field between operators who are signed up to the voluntary code and those who are not.

There was not a uniform view on what an alternative deposit limit should be, with responses ranging from £50 to £500. Industry’s perspective was mixed, with some responses stating that the limits for cashless payments should mirror the current ones to minimise the risk of delay to implementing the relevant legislation. There were a range of responses to the questions relating to maximum deposit and committed payment limits. In relation to taking a cautious approach, we think that a £100 limit is appropriate considering that our aim is to try and replicate the process by which someone uses cash to play on a machine.

Subsections (3) to (5) of section 172 of the Act make provision as to the number of gaming machines which may be made available for use in a casino by the holders of a licence issued under the 2005 Act. Non-remote operating licences authorise land-based gambling activities and must be accompanied by a premises licence issued by the relevant local authority. We use the data provided to maintain a register of premises licences, which we use to inform our compliance and enforcement work, and to monitor the licensing of premises nationally.

(2) In section 172 (gaming machines), in subsection (5)(b)(i), for “twice” substitute “5 times”. Most providers of commercial gambling based in Great Britain or those providing remote gambling to consumers in Britain require an operating licence. All forms of online gambling are licensed by the Gambling Commission and therefore can be legally provided in the country under a licence from the commission. Liberal Democrat politicians called for a complete ban on sports betting and online casinos sponsorships in high-level UK sports competitions such as the English Premier League. We are responsible for issuing personal gambling licences for individuals and gambling operating licences for businesses operating in Great Britain. If you run a 1968 Act casino, you should already have a premises licence from your local licensing authority.

You will be responsible for ensuring that the software you supply is capable of being deployed in a manner that complies with our Remote gambling and software technical standards. The firm’s Brussels office provides legal support and lobbies EU decision-makers on behalf of clients on a wide range of matters, including EU copyright, audio-visual regulation, data protection, competition policy, trade and e-commerce. The firm serves a diverse clientele, ranging from industry leaders in broadcast entertainment, music, sports and publishing to innovative platforms, content retailers, gaming and technology companies, as well as budding entrepreneurs. He is experienced in advising clients on regulatory compliance matters, licensing and product classification, seeking M&A regulatory approvals and cross-border jurisdictional risk. He advises many of the industry’s leading operators and suppliers, as well as start-up companies, investors and other leading law firms.

Before you sign up or deposit at any online casino in the UK, run through this quick checklist. You can find more info as well as offers on our page about best online casino bonuses. Whenever we test and review the best online casino sites, we always check which payment methods are available for deposits and withdrawals.

Casino measures

Please rank these options in order of preference, with 1 being your preferred option. The consultation asked the following questions on licence fees. We would expect operators to inform the Commission that they are intending to move onto the expanded regime as these changes will have a material impact on an operator’s business. Operators moving onto the new regime would almost certainly result in a material change to the layout of the premises. There were 39 responses to this section of the consultation. This would mean any table gaming area would only count towards the minimum table gaming area if it constitutes 12.5% or more of the total table gaming area in the venue.

‘Cash-out’ slot-style machines have a maximum stake of 1 pence and a maximum prize of £5, while ‘ticket-out’ slot-style machines have a maximum stake of 30 pence and an equivalent of a prize worth up to £8. There are 2 types of Category D slot-style machines, one that pays out a small amount of cash, and one that pays out tickets which can be exchanged for a small prize, toy or sweet. Currently, Category D machines have no age restrictions and include a range of low stake machines, such as coin push, crane grabs and slot-style fruit machines. The consultation proposed to make it an offence for a person to invite, cause or permit a child or young person to use ‘cash-out’ Category D slot-style machines. We do not view this as a necessary player protection for these lower stakes machines and we are conscious that it could impose a barrier to implementing direct debit card payments, particularly on machines such as crane grabs. We propose that Category D machines are not required to show net position or session time.

These responses highlighted the low-risk nature of these machines. Concerns were also expressed that the exposure of these machines to children may normalise gambling behaviour. Based on responses to the consultation, we will proceed with making it an offence for a person to invite, cause or permit a child or young person to use ‘cash-out’ Category D slot-style machines. Most responses in favour of implementing these features on machines were in agreement with the rationale outlined in the consultation that it would help customers to make more informed decisions and keep track of their spending. However, some betting shop operators were aligned with the non-industry responses and believed that the session time and net position should be displayed at all times. We propose that Category D machines are not required to display safer gambling messaging beyond the current requirements placed on these machines.

An “economic crime levy” is payable by entities that are regulated for anti-money laundering purposes (currently only casinos in the UK) and which generate more than £10.2 million in UK revenue. It should be noted that in April 2025 HM Treasury opened a consultation (which closed on 21 July 2025) on a proposal to introduce a single remote gambling duty that would apply to all remote gambling activities targeting the UK. 15% of the commission charges charged by betting exchanges to users who are UK citizens Operating licences are generally indefinite, subject to paying annual fees.

How UK Casino Reforms Affect Operators

When asked about the likely impact of the proposed changes, if a new regime were to take effect with the proposed new maximum of 80 gaming machines, the majority of operators (88%) stated they would look to move onto this regime. We will allow direct debit card payments to be made on gaming machines, subject to the player protection measures outlined within this government response. For example, safer gambling functionality is now available and widely used on many gaming machines. The remote casino operating licence allows you to offer casino games to customers via a website, mobile phone, TV or other online service.

It is also responsible for remote gambling which includes betting online, by telephone and other communication devices using the equipment, that offer or advertise services to the residents of Great Britain. An online casino must adhere to stringent gambling laws to obtain and keep its licence. These licenses are necessary for land-based gambling businesses such as betting shops, bingo halls, casinos, and arcades. Businesses that provide online gambling services through websites, apps, or remote devices fall under this category. Next Steps  When all the statutory instruments have been laid in the UK Parliament, the Commission will publish information on the overall intent of the statutory instruments, what the changes mean for operators of casino premises that intend to make use of the amended Regulations and how this process should be administered by licensing authorities when applications are received. One effect of the amendments made by the 2025 regulations is to make it clear that only gaming tables controlled or operated by casino staff can qualify as a gaming table for the purposes of calculating gaming machine allowances.

This does not prevent the licensing authority imposing conditions on such matters under section 169, subject to any mandatory conditions which the Secretary of State may prescribe under section 167. Provision of facilities for bingo may not be made in a small casino, but the Secretary of State has power to repeal this restriction by order. The regulations will determine whether the banks of terminals count as a table in their own right.

The UKGC is the body tasked with regulating gambling activities in the UK. Doing this will save you from signing up for operators that aren’t reputable. Keep limits realistic and seek support if gambling stops feeling controlled. Withdrawal times depend on the casino and payment method.

We received detailed evidence through the consultation process outlining the impacts which increased fees would have on both the ability of licensing authorities to undertake their duties, and the commercial pressures placed on operators. These fees are used on a cost recovery basis to enable licensing authorities to undertake their gambling enforcement and administrative duties. To ensure this, we outlined in the white paper our intention to increase the cap on the maximum chargeable premises fees which can be charged by licensing authorities. The government will make inviting, causing, or permitting under-18s to play ‘cash-out’ Category D slot-style machines a criminal offence through a draft affirmative statutory instrument. Bacta currently operates a voluntary age restriction on these machines for all of its members. We believe it is appropriate to make inviting, causing, or permitting under-18s to play ‘cash-out’ Category D slot-style machines a criminal offence.

The personal information we collect and process is the data provided to us directly by you in the responses to this consultation. non gamstop casinos DCMS is consulting on policy options for measures relating to the land-based gambling sector. If you cannot access the link, please send responses to in a document format like PDF or Microsoft Word. Which of the following best describes your interest in gambling policy (select up to two options)?

This will ensure that only distinct and sizeable table gaming areas can count towards the total, giving customers a genuine mix of products that are easily accessible and identifiable in a casino. The same 12.5% rule that applies in 2005 Act casinos is also proposed to apply for 1968 Act casinos that seek to move onto the new regime. Furthermore, this exemption is tightly drawn to reduce any advantages that these casinos may gain compared to their competitors. The government proposes that venues will be required to comply with all specified sliding scale requirements in order to access the enhanced gaming machine entitlement. With regard to venues currently operating with a gambling area of 1500sqm or more, the strongest preference from consultation respondents was for these venues to be made to reduce their gambling area below 1500sqm. When asked about the proposed minimum gambling area, table gaming area and non-gambling area requirements, the table gaming element received one-third less support than the other 2 requirements.

Premises licences are the third main category of licence (operating and personal licences being the other two) that will be issued under the Act. This includes betting shops, casinos, bingo premises and arcades. Separately, the Gambling Commission confirmed in our online games design response in 2021 and our remote gambling and software technical standards (RTS) that for remote slots it must be a minimum of 2.5 seconds from the time a game is started until the next game cycle can be commenced (RTS 14D). (3) Where this condition is attached to a remote casino operating licence which was issued before this regulation comes into force, the condition has effect from the date on which this regulation comes into force. Withdrawing from online casinos using PayPal and other e-wallets tend to be the fastest option, taking just a few hours. These reviews cover how to use each method and list the top online casinos for each option.

The UK Gambling Commission requires operators to contribute financially to organisations focused on research, prevention, and treatment of gambling-related harm. The list of operators and personal licence holders who have had a regulatory sanction imposed on them is published on the site of the Gambling Commission. They also collaborate with other UK organisations and the police in cases where suspicious betting or gambling activities are detected. Apart from reviewing the activities of the licensed operators, the Commission is authorised to take regulatory actions against those licencees who breach the rules in some way.

The current estimate is that 90 out of 122 casinos are limited to 20 gaming machines, regardless of overall size. Currently, no more than 20% of the total number of gaming machines on these premises can be Category B; the remaining machines must be of a lower category (i.e. C or D). The government will introduce regulations through a draft affirmative statutory instrument to ensure that, for every 2 Category B gaming machines sited in AGC or bingo premises, at least one Category C or D gaming machine of a similar size is also sited on the premises. Both policy options are variations of Option 2, meaning that they focus on addressing the practice of operators siting increased numbers of Category B cabinet gaming machines by making lower staking Category C and D content available on in-fill and tablet gaming machines. A substantial number of responses drew upon the higher levels of customer spend which is evidenced on Category B gaming machines by comparison to Category C and D gaming machines, particularly as this relates to potential indicators of gambling-related harm. Industry responses stated that in addition to the ability to increase GGY, a central component of increased commercial flexibility for many operators is the ability to remove underused gaming machines.

Industry trade bodies have provided evidence which suggests that the removal of the 80/20 rule would result in a large-scale reduction of tablets and in-fill machines, although the extent to which tablets will be removed will vary by operator. Under the scenario outlined in Option 2, it is anticipated that a genuine balance and choice of higher and lower stake machines would be achieved across venues. Indeed, we reviewed data  that showed some operators, particularly in the bingo sector where tablets are in widespread use for playing bingo games, have significantly greater numbers of Category B cabinets than Category C and D cabinets. It would also provide greater flexibility in determining the make-up of their machines and potentially lead to the removal of machines, such as tablets and in-fills, that are infrequently played. Consequently, under Option 2 industry as a whole would have the flexibility to reduce the number of Category C and D machines and/or increase the overall number of Category B machines across the sector, saving energy and/or increasing overall GGY. Consequently, it would deter operators from offering tablets and in-fill devices as a way to increase the number of Category B cabinets on their premises.

Not regarded as gaming where there is no prize offered in “money or money’s worth”. Fantasy betting (payment to back a ‘league’ or ‘portfolio’ selection over a period of time, for example in relation to sport) Sports/horse race betting (if regulated separately to other forms of betting) It is anticipated that under the Crime and Policing Bill, which was introduced to Parliament in February 2025, the Commission will be granted yet further powers to more quickly and effectively take action against illegal gambling websites.